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Terms Conditions That Govern Your free365hari Account

These terms set out the rules between you and free365hari whenever you access the platform, fund your account, or place any activity through our lobby.

Applies to all account activityCovers Touch 'n Go eWallet, Boost, GrabPay transactionsSubject to local law in MalaysiaUpdated terms take effect on postingContact us before you dispute

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What These Terms Cover and How They Apply

free365hari Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions apply to every interaction you have with free365hari, including account registration, wallet funding, withdrawals, and participation in any game or market we carry. Access to the platform depends on local law and is available only where permitted in your jurisdiction. If you

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are accessing from Malaysia, these terms apply in full from the moment you create an account. We do not accept accounts from regions where local law prohibits this type of activity. Payments processed through Touch 'n Go eWallet, Boost, or GrabPay are subject to the respective
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e-wallet providers' own terms in addition to ours — confirm your transaction details before you submit, because payment instructions once sent through those rails cannot be reversed on our end. Withdrawals follow a verification step: we match your withdrawal destination to the registered account details before
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releasing funds, which protects your wallet from unauthorised requests. Any mismatch between your registered name and your e-wallet holder name will pause the withdrawal until resolved via our support channel. We reserve the right to update these terms at any time; the revised version takes effect
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immediately on posting to this page. Continued use of the platform after an update constitutes acceptance. If a clause in these terms conflicts with an applicable Malaysian consumer law, the applicable law prevails to the extent of that conflict.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Protect Your Account Under These Terms

These terms exist to define a fair, transparent relationship between you and the platform. Below are the four areas where our policy has the most direct impact on your account day to day — from how we handle your data to what happens when you need to make a change.

Data Handling

We collect only what we need to operate your account — registration details, payment records, and session logs. We do not sell your data to third parties. Retention periods follow applicable Malaysian data protection standards.

Account Security

Every login triggers an OTP check to your registered mobile number. If you suspect unauthorised access, contact live chat immediately so we can freeze the account while you reset your credentials.

Cookie Policy

We use session cookies to keep your account active across pages and preference cookies to remember your lobby layout. You can clear cookies in your mobile browser settings, but doing so will log you out of your current session.

Requesting Changes

To update your registered name, mobile number, or linked e-wallet details, submit a request through live chat or email with a copy of your ID. Changes take up to two business days to verify and apply.

TERMS QUERIES

How to Reach Us About These Terms

If any clause here is unclear, or you want to flag a concern about how these terms apply to your account, reach out through the channels below. We handle terms-related queries separately from general account support, so include your registered account email and a brief description of the clause in question. Players in Kota Kinabalu and elsewhere in Malaysia use the same contact paths.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Describe the specific clause you are asking about and our agent will walk you through it.

Email Support

Send your terms question to our support email with your registered account name and the section you are referencing. We aim to respond to written queries within one business day.

Help Centre

Our Help Centre carries a plain-language summary of key clauses. Search by topic — account limits, payment rules, suspension — to find the relevant section fast.

Common Questions About These Terms & Conditions

These are the questions we get most often about how our terms work in practice. Each answer reflects the actual policy in place — not a general summary.

We post the updated version to this page whenever terms change. Continued use of your account after the update date counts as acceptance. Check this page if you receive a notification email from us.

Your deposit will be held pending a name verification check. Contact support via live chat with your Boost transaction reference and registered account email to resolve the mismatch quickly.

Access depends on local law in the jurisdiction you are in at the time. These terms do not override the laws of any country you visit — check whether access is permitted where you are.

Email our support address from your registered account email with the subject line 'Data Request'. We will compile your account records and respond within the timeframe required under applicable Malaysian data protection rules.

We may suspend an account if we detect activity that breaches these terms — such as multiple accounts or payment disputes we cannot resolve. You will receive an email explaining the reason and the steps to appeal.

Yes. All withdrawals — whether to Touch 'n Go eWallet, GrabPay, or any other supported rail — go through the same verification step described in our payment clause before funds are released to your wallet.

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